USPS Mailing Service & Lost Mail
All crystal orders are shipped through USPS. Please note that USPS operates independently from our shop, and we are not responsible for any delays, damages, or issues that may occur during transit.
You will receive a tracking number once your order has shipped. Our processing time is separate from USPS’s shipping time, and any postal delays are beyond our control. Our processing time can be found at check out. Please allow up to 3 days for processing!
If you have any questions about your order, feel free to contact us directly — we’re always happy to help.
Return Policy
All crystals are sold as-is. This shop does not offer returns, refunds, or exchanges.
Please handle your package with care upon arrival. Many crystals are delicate, and we recommend opening your order on a clean, flat surface to avoid damage or loss.
By purchasing from our shop, you acknowledge that all products are used at your own risk. Items are sold without warranties, expressed or implied.
Natural Characteristics of Crystals
Crystals are natural minerals that have taken millions of years to form — and because of that, they are rarely perfect. While I pride myself on offering high-quality pieces, some crystals may have natural blemishes, divots, scratches, or inclusions. These characteristics are normal and part of their unique beauty.
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Raw specimens are in their purest, most natural form.
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Polished crystals — such as spheres, points, or carvings — have been shaped and finished with polishing solutions.
I do my best to highlight any noticeable imperfections in each product description. Please read listings carefully before purchasing.
By purchasing from EarthGrows, you acknowledge and accept that you are buying a naturally imperfect product.
Responsibility & Use of Crystals
All information provided on this site is for educational and entertainment purposes only and should not be used as a substitute for professional medical advice, diagnosis, or treatment.
Descriptions of crystals and their metaphysical properties are based on folklore, books, and traditional beliefs. Crystals should not be used as a replacement for medical care. Please consult a licensed healthcare professional for any physical, emotional, or mental health concerns.
Our products are intended for adult use only. Please store crystals safely — some may contain small or sharp parts that are not suitable for children.